Legal

Terms of Service

Last updated: July 21, 2026

1. The service

Roteless provides a subscription service in which you may submit requests for automations, growth systems, and related work. You may add unlimited requests to your queue; we actively work on one request at a time, and larger requests are delivered in milestones. Turnaround times we mention (such as 2–5 business days) are good-faith estimates, not guarantees.

2. Subscription, billing & cancellation

• Subscriptions are billed on a recurring monthly basis through our payment provider (Stripe) and renew automatically until cancelled.
• You may pause or cancel at any time. Cancellation stops future renewals; your access and ongoing maintenance continue until the end of the current paid period and then end.
• Except where required by law, fees already paid are non-refundable, including for partial billing periods.
• We may change pricing on a prospective basis with reasonable notice; changes do not affect the period you have already paid for.

3. What's included and excluded

Your subscription covers the work described on our site (automation requests, revisions, and maintenance of the systems we build while you remain subscribed). It does not include full custom SaaS or mobile app development, enterprise migrations, complex UI/UX design, or 24/7 technical support.

4. Third-party costs & infrastructure

Third-party costs — including email-sending, API usage, hosting, paid databases, and paid software subscriptions — are your responsibility and are billed to you directly by those providers, on your own accounts. Our monthly fee covers our work only.

5. Your responsibilities

• Provide timely access, accurate information, and the cooperation we need to deliver requests.
• Use the services and any systems we build lawfully. You are solely responsible for ensuring your outreach, data collection, and use of leads and contacts comply with all applicable laws (including anti-spam and data-protection laws such as CAN-SPAM, CASL, and GDPR).
• Maintain the security of your own accounts and credentials.

6. Intellectual property

Upon full payment, you own the specific workflows, automations, and deliverables we build for you. We retain ownership of our pre-existing tools, templates, methods, and general know-how, and may reuse those to serve other clients. While you are subscribed, we maintain the systems we build; after cancellation, the systems remain yours to run, but new work and maintenance stop.

7. Acceptable use

You agree not to use the services for unlawful, deceptive, or harmful purposes, or to send content that is illegal, infringing, or violates third-party rights. We may decline or stop work that we reasonably believe violates these Terms or applicable law.

8. Disclaimers

The services are provided "as is" and "as available." We do not warrant specific business outcomes, revenue, lead volume, or results. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, Roteless will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim relating to the services is limited to the amount you paid us in the three (3) months preceding the claim.

10. Indemnification

You agree to indemnify and hold Roteless harmless from claims arising out of your data, your use of the services, your outreach and marketing activity, or your breach of these Terms or applicable law.

11. Confidentiality

Each party agrees to protect the other's non-public information disclosed in connection with the services and to use it only to perform under these Terms.

12. Termination

Either party may terminate at any time as described above. We may suspend or terminate the services for non-payment or breach of these Terms.

13. Governing law

These Terms are governed by the laws of California, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the courts located in California, USA.

14. Changes

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Roteless
[email protected]